Privacy at a Glance
Local-First
Conversations stored on your device
Never Sold
Your data is never sold to third parties
Full Control
Delete your data anytime
Information We Collect
Account Information
When you create a HypeCrew account, we collect your email address, username, and any profile information you choose to provide.
Usage Data
We collect information about how you interact with our AI companions, including chat logs (stored locally), session duration, and feature usage to improve our service.
Technical Information
We automatically collect device information, IP addresses, browser type, and operating system to ensure compatibility and security.
Payment Information
Payment processing is handled by secure third-party providers. We do not store your complete credit card information on our servers.
How We Use Your Information
Service Delivery
We use your information to provide and personalize your AI companion experience, including generating responses and maintaining conversation context.
Product Improvement
Anonymous usage patterns help us enhance our AI models, fix bugs, and develop new features that better serve our streaming community.
Communication
We may send you important updates about your account, service changes, and occasionally promotional content (which you can opt out of).
Safety & Security
We monitor for potential security threats, abuse, or violations of our terms of service to protect all users.
Data Sharing & Disclosure
Third-Party Services
We work with trusted partners for payment processing, email delivery, and analytics. These partners are bound by strict data protection agreements.
Legal Requirements
We may disclose information when required by law, to protect our rights, or to ensure user safety in accordance with applicable regulations.
Business Transfers
In the event of a merger or acquisition, user data may be transferred to the new entity, with the same privacy protections.
Never Sold
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your privacy is not for sale.
Data Security & Storage
Encryption
All data is encrypted in transit using TLS and at rest using industry-standard encryption protocols.
Local Storage
Conversation histories are primarily stored locally on your device, with only minimal metadata synced to our servers.
Access Controls
We implement strict access controls, regular security audits, and employee training to protect your information.
Data Retention
We retain personal data only as long as necessary to provide services or as required by law, typically 30 days after account deletion.
Your Privacy Rights
Access & Portability
You can request a copy of your personal data in a machine-readable format at any time through your account settings.
Correction & Updates
You can update your personal information directly in your account or contact us for assistance with corrections.
Deletion
You can delete your account and associated data at any time. Some information may be retained for legal or security purposes.
Opt-Out
You can opt out of promotional emails and adjust privacy settings in your account preferences.
Questions About Privacy?
We're committed to transparency and protecting your privacy. If you have any questions about this policy or how we handle your data, don't hesitate to reach out.