Last updated: September 4, 2025
Quick Summary
- We use cookies to provide essential features and improve your experience
- You can control cookie preferences through your browser settings
- We respect your privacy and comply with GDPR and CCPA regulations
- Essential cookies cannot be disabled as they're required for the service to function
1. Introduction
HypeCrew ("we," "us," or "our") uses cookies and similar tracking technologies to provide, improve, and protect our AI-powered streaming companion platform. This Cookie Policy explains what these technologies are, why we use them, and your choices regarding their use.
By using HypeCrew's services, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you can adjust your browser settings or choose not to use our platform.
2. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
We also use similar technologies like web beacons, pixels, and local storage to collect and store information when you interact with our services.
3. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions you take, such as:
- User authentication and login sessions
- Security features and fraud prevention
- Maintaining your privacy settings
- Enabling core site functionality
- Remembering consent preferences
Functional Cookies
These cookies enable enhanced functionality and personalization:
- AI companion preferences and customization
- Language and region settings
- User interface preferences
- Streaming platform integrations
- Chat history and preferences
Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website:
- Usage statistics and metrics
- Feature performance monitoring
- Error tracking and debugging
- Page load times and site performance
- User journey and behavior analysis
Marketing & Advertising Cookies
These cookies may be set by our advertising partners:
- Targeted advertising based on interests
- Social media integration and sharing
- Remarketing campaigns
- Conversion tracking
- Ad frequency capping
4. Third-Party Cookies and Integrations
We work with third-party services to provide and improve our platform. These partners may set their own cookies:
- Streaming Platforms: Twitch, YouTube (for integration features)
- Analytics Providers: Google Analytics, Mixpanel
- Payment Processors: Stripe (for subscription management)
- Social Media: Twitter, Discord (for social features)
- AI Services: Our AI model providers for companion features
Each third-party service has its own privacy policy and cookie practices. We recommend reviewing their policies to understand how they use your data.
5. How We Use Cookie Data
We use cookie data to:
- Provide and maintain our AI companion services
- Personalize your experience and AI interactions
- Remember your preferences and settings
- Improve platform performance and fix bugs
- Analyze usage patterns to enhance features
- Secure your account and prevent fraud
- Comply with legal obligations
- Communicate with you about updates and features
6. Your Cookie Choices and Controls
You have several options for managing cookies:
Browser Settings
Most browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy, search, and services → Cookies
Opt-Out Options
You can opt out of certain types of cookies:
- Analytics: Use Google Analytics Opt-out Browser Add-on
- Advertising: Visit the Digital Advertising Alliance opt-out page
- Do Not Track: Enable "Do Not Track" in your browser settings
⚠️ Important Note
Disabling cookies may impact your experience on HypeCrew. Some features may not work properly, including user authentication, AI customization, and saved preferences.
7. Data Retention
Cookie data is retained for different periods depending on the type:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Retained for up to 2 years
- Analytics cookies: Retained for 14 months
- Marketing cookies: Retained for 90 days
You can delete cookies at any time through your browser settings.
8. International Users
European Union (GDPR)
If you're located in the EU/EEA, you have additional rights under GDPR:
- Right to access your cookie data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
California (CCPA)
If you're a California resident, you have rights under CCPA:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell personal information to third parties.
9. Children's Privacy
HypeCrew is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our services or provide any information to us.
If you're between 13-18 years old, please review this policy with your parent or guardian before using our services.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:
- We'll update the "Last updated" date at the top of this policy
- For material changes, we'll notify you via email or platform notification
- We'll obtain fresh consent where required by law
We encourage you to review this policy periodically to stay informed about how we use cookies.
11. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
Privacy Team
privacy@hypecrew.app
Data Protection Officer
dpo@hypecrew.app
Mailing Address
HypeCrew, Inc.
[Your Company Address]